Connect the Dots
Your connection to care.
Personalised support and placement solutions for aged care
The Journey to Aged Care
Navigate through our illustrative map to understand your clients’ journey, and discover how our training empowers aged care facility providers, ensuring personalised and dignified care for seniors.
PHASE 1
Awareness
Upon learning of a loved one’s care needs following an incident like carer stress, leave, or accidents, customers initiate research for available options. Transitioning from confusion to readiness, they seek accessible, clear details to consider assisted living/care homes, bridging the gap with supportive resources for their resident’s well-being.
PHASE 2
Engagement
The customer makes contact with providers or consultants enquiring about aged care placement. They are researching to develop an understanding of options and services available and requesting information from providers to move from confusion to clarity.
PHASE 3
Evaluation
Booking tours with care homes, customers assess suitability, often leading the process while evaluating providers and services. Tours, whether with or without the potential resident, empower informed decision-making, transforming frustration into the ability to progress confidently.
PHASE 4
Decision
Deciding on the optimal solution for the resident involves assessing needs, environment, lifestyle, services, and location. The chosen home aligns with care requirements, offering a suitable living environment, activities, services, and payment clarity. This shift from uncertainty to contentment or preparedness signifies a successful choice.
PHASE 5
Outcome
The customer/resident and provider formalise a legal contract as the resident moves into the home. With signed agreement and financial arrangements complete, a settled, well-cared-for resident transitions from doubt or hesitation to contentment and relief.
HOW WE DO IT
Key features of
Connect the Dots
Comprehensive database access
With Connect the Dots , providers gain access to an extensive online database of Aged Care and Respite Care facilities across the nation. This platform empowers providers to showcase their offerings to families and hospitals in need.
Seamless user experience
Connect the Dots simplifies the placement process, providing an interactive and user-friendly interface that bridges the gap between providers and those seeking care.
Precision in search
Utilising Government data, our care facility database is updated daily. It offers intuitive search options based on postcode, address, or map selection, enhancing accuracy and expediting the search process.
Real-time relevance
With daily updates and precise search features, Connect the Dots ensures that families and hospitals receive current and relevant information about care facility vacancies, optimising their decision-making process.
Custom criteria filters
Connect the Dots offers personalised filters, enabling users to refine their search according to specific criteria. This ensures families and hospitals find the most suitable care options, enhancing decision-making.
