Carebridge Connect
Carebridge Connect
The Future of Aged Care Admissions
HOW WE DO IT
Key features of
Carebridge Connect
The Right Resident For The Right Bed
Carebridge Connect captures all the essential information that Residential Aged Care providers need to ensure they can accept the right potential residents. By consolidating information at the point of enquiry, it enables quicker turnaround times for clinical assessments and faster placements. This reduces the time residents spend in hospitals awaiting assessment, alleviating strain on the hospital system
Secure Information Sharing
One of the key benefits of Carebridge Connect is its emphasis on secure information sharing. In the healthcare sector, the safe handling of sensitive data is crucial. Carebridge Connect ensures that all communications and data exchanges are encrypted and protected, providing peace of mind for providers and maintaining the highest standards of confidentiality and compliance.
Transparent Communication
Transparent communication is a standout feature of Carebridge Connect. As a workflow tool, it enables both providers and the healthcare network to view real-time updates and track the progress of each active enquiry through every stage of the process. With built-in reminders for timely responses, Carebridge Connect ensures that no enquiry is overlooked, promoting efficiency and accountability
Better Resident Outcomes
The features of Carebridge Connect lead to better outcomes for residents and their families during a highly stressful time. By ensuring that residents are matched with suitable facilities quickly and efficiently, the portal reduces wait times, alleviates the anxiety associated with prolonged hospital stays, and minimizes the risk of readmissions due to mismatched placements from missed information during intake. Transparent communication and secure information sharing further enhance the experience, providing peace of mind and ensuring a smoother transition into care.
Simple to Use
Linked to Bedsearch, the portal allows users to easily identify suitable Residential Aged Care facilities based on the contact form details and view current vacancies. Users can then send their enquiries directly to the selected facilities. The workflow tool guides a step-by-step process between the user and the facility, triggering notifications to both parties, ensuring smooth and efficient communication.
Built in Collaboration
Carebridge Connect has been developed in close collaboration with aged care providers and hospital teams to reflect the realities of day-to-day workflows. By incorporating input from end users, the portal ensures a practical, user-friendly experience that supports both sectors and strengthens communication across the system.
GET IN TOUCH
Contact us today to book your Carebridge Connect Demo
The Journey to Aged Care
Navigate through our illustrative map to understand your clients’ journey, and discover how our training empowers aged care facility providers, ensuring personalised and dignified care for seniors.
PHASE 1
Awareness
Upon learning of a loved one’s care needs following an incident like carer stress, leave, or accidents, customers initiate research for available options. Transitioning from confusion to readiness, they seek accessible, clear details to consider assisted living/care homes, bridging the gap with supportive resources for their resident’s well-being.
PHASE 2
Engagement
The customer makes contact with providers or consultants enquiring about aged care placement. They are researching to develop an understanding of options and services available and requesting information from providers to move from confusion to clarity.
PHASE 3
Evaluation
Booking tours with care homes, customers assess suitability, often leading the process while evaluating providers and services. Tours, whether with or without the potential resident, empower informed decision-making, transforming frustration into the ability to progress confidently.
PHASE 4
Decision
Deciding on the optimal solution for the resident involves assessing needs, environment, lifestyle, services, and location. The chosen home aligns with care requirements, offering a suitable living environment, activities, services, and payment clarity. This shift from uncertainty to contentment or preparedness signifies a successful choice.
PHASE 5
Outcome
The customer/resident and provider formalise a legal contract as the resident moves into the home. With signed agreement and financial arrangements complete, a settled, well-cared-for resident transitions from doubt or hesitation to contentment and relief.
