Services

Additional Services

Complete and proven additional services support

Our comprehensive and time-tested program of additional services and support offerings are designed to enhance the quality of life for residents, ensuring comfort, engagement, and peace of mind. Discover a holistic approach to care that goes beyond the ordinary.

Training INSITE

Complete aged care entry training

Training INSITE redefines training via a modular approach, uniting diverse modules from third-party training providers within a single portal. Our program caters to various skill levels and employs an innovative digital platform.

Pre-Qual INSITE

First call mystery shopping

Pre-Qual INSITE is our dynamic Lead Assessment service – and your strategic partner in enhancing customer service and driving growth. Our comprehensive eight week program elevates your lead assessment process, propelling your success in the residential care industry.

Tour INSITE

First impressions mystery shopping

Our cutting-edge service combines virtual and physical mystery shopping to provide an unparalleled assessment of your Home tours. Elevate your tour experiences and enhance service delivery with Tour INSITE.

Schedule Mee

Schedule Mee

Designed specifically for managing Additional Services in the Aged Care sector, offering peace of mind by providing real-time visibility and transparency over the delivery of products and services.

Elderwealth INSITE

Elderwealth INSITE

Providing Residents and their Families with support and guidance to help alleviate the financial complexities relating to government pension entitlements and Residential Aged Care costs. The services provided include administration services and general information services designed to assist Families in making informed financial decision.

Carebridge Portal

Carebridge Portal

Providers receive all necessary information promptly, enabling timely and accurate clinical assessments. Ensuring the right bed for the right person every time with our user-friendly, efficient portal.

Digital INSITE

Digital Insites and implementation

Digital INSITE is your dedicated partner in crafting and executing marketing and sales plans, aligned with your company’s objectives. Elevate your marketing endeavours and drive sustained growth in the ever-evolving senior care market.

Connect the Dots

Connect the Dots – Your connection to care.

Connect the Dots is a personalised support and placement solutions for aged care; including permanent residential care, respite care, and dementia-focused care.