A smarter connection to aged care
Carebridge Connect brings referrers and residential aged care providers into one secure digital workflow — making it easier to share information, coordinate enquiries and see progress in real time.
One connected workflow. Better visibility for referrers, providers and health services.
WHY CAREBRIDGE WAS DEVELOPED
A complex transition shouldn't rely on disconnected communication.
Finding residential aged care can involve repeated calls, emails, spreadsheets and manual follow-up across multiple organisations. Carebridge Connect was developed to create a clearer, more coordinated pathway from referral through to placement.
01
One application, shared securely
Structured information can be sent to suitable aged care providers without rebuilding the same referral again and again.
02
Less chasing for updates
Statuses, comments and provider responses stay connected to the enquiry, giving teams a live view of progress.
01
A clearer picture for everyone
One auditable workflow gives referrers, providers and leaders the same view — and the data to improve it.
THE PLATFORM
Built around the way aged care referrals actually move.
Carebridge Connect supports the full referral journey, from identifying suitable facilities to managing provider enquiries, communication and outcomes.
Find suitable providers with more context.
Search and filter residential aged care facilities through an interactive map, helping referrers identify options based on location and care requirements.
- Search by location, facility and provider.
- Filter for accommodation and service requirements.
- See provider information before sending an enquiry.
Track every application in one place.
Instead of searching across inboxes and spreadsheets, teams can see where applications sit, how many providers have been contacted and what has changed.
- Live workflow statuses from enquiry through to placement.
- Centralised comments, updates and provider responses.
- Clear history for follow-up, oversight and reporting.
See what needs attention now.
Dashboards bring active applications, recent changes and key activity together so users can quickly understand what is moving and where follow-up may be needed.
- At-a-glance application activity.
- Notifications when enquiry statuses change.
- Visibility that supports operational and executive reporting.
HOW IT WORKS
From referral to outcome, in one connected pathway.
Carebridge simplifies the coordination between the people looking for aged care and the providers assessing whether they can meet that need.
Step 01
Create the application
Capture the information providers need in a structured digital application, with supporting documentation attached securely.
Step 02
Connect with providers
Identify suitable facilities and send enquiries directly through Carebridge, allowing providers to review and respond within the platform.
Step 03
Track progress
Follow status changes, comments and outcomes in real time until the application is placed or no longer required.
WHO IS IT FOR
Who Carebridge Connect is for
Designed to support every part of the aged care referral and placement journey.
Hospitals & Health Services
Help discharge and care coordination teams send referrals more efficiently, reduce admin and improve visibility across the process.
Referrers & Discharge Planners
Track progress, communicate clearly and keep everyone updated in one place throughout the referral and placement journey.
Residential Aged Care Providers
Receive, review and respond to referrals faster with better visibility, clearer communication and less back-and-forth.
HEALTH SERVICES, DEPARTMENTS & GOVERNMENT
The part of the pathway no one has been able to see.
Referral activity between hospitals and aged care has largely lived in phone calls and inboxes — invisible to the people accountable for it. Carebridge captures that activity as it happens, turning day-to-day coordination into evidence for oversight, planning and reform.
System-level visibility
See referral volumes, response times and placement outcomes across services, not one application at a time.
A complete audit trail
Every enquiry, status change and comment is time-stamped and attributable — defensible under review or complaint.
Evidence for planning and reform
Consistent data on where transitions stall, which regions are under pressure and where capacity actually sits.
SECURITY & GOVERNANCE
Built for sensitive health information.
Carebridge Connect is designed with security, controlled access and accountability at the centre of the workflow, supporting organisations that need confidence in how information is shared and managed.
Secure cloud-based platform
Information is managed within a controlled digital environment rather than fragmented communication channels.
Role-based access
User access is aligned to role and organisation requirements.
Traceable activity
Status changes, comments and workflow actions create clearer accountability across the referral journey.
Why teams trust Carebridge Connect
Better together
Connect hospitals, referrers and providers in one secure network.
Save time
Reduce repeated admin and the time spent chasing information.
Full visibility
Track every referral and enquiry from start to finish in real time.
Clear communication
Keep updates, comments and documents connected to each referral.
Better outcomes
Support faster, better-informed decisions throughout the placement journey.
See Carebridge Connect in action
Book a personalised demo and discover how Carebridge can simplify your referral and placement process.
CAREBRIDGE CONNECT FAQS
Frequently asked questions
What is Carebridge Connect?
Carebridge Connect is a secure digital platform designed to coordinate the residential aged care referral and placement journey. It brings referrers and aged care providers into one workflow so information, enquiries, responses and progress can be managed in one place.
Who is Carebridge Connect designed for?
Carebridge Connect supports hospitals and health services, referrers and discharge planners, residential aged care providers, and organisations that need clearer oversight of the referral and placement pathway.
How does Carebridge help hospital discharge and aged care referrals?
Teams can create a structured application, identify suitable providers, send enquiries and follow responses and status changes through the same platform. This reduces repeated calls, emails, spreadsheets and manual follow-up across the referral journey.
Can aged care providers manage and respond to referrals through Carebridge?
Yes. Providers can receive structured referral information, review enquiries in context, communicate with referrers and update the enquiry status within the Carebridge workflow.
How does Carebridge manage sensitive health information?
Carebridge is designed around controlled access and accountability. The platform includes role-based access, a secure cloud-based environment and traceable activity so organisations have clearer oversight of how referral information is shared and managed.