ONE TOUCH. PEACE OF MIND.
Run every resident's chosen service from one live schedule.
Schedule Mee plans, delivers and evidences the everyday living services residents pay extra for — premium dining, hairdressing, spa, companion time — with a timestamped record behind every visit.
- No app-store download for floor staff
- Australian data residency
- One shared calendar, every role
- Tamper-evident audit log, always on
- Built and hosted in Australia
ONE TOUCH. PEACE OF MIND.
Everyday living services are personal. Running the program shouldn't be guesswork.
Schedule Mee plans, delivers and evidences the everyday living services residents pay extra for — premium dining, hairdressing, spa, companion time — with a timestamped record behind every visit.
What providers are dealing with
Individual resident preferences colliding with shifting staff availability.
Evidence for what was actually delivered living in paper diaries, spreadsheets and memory.
Last-minute declines and missed services that nobody can reconstruct at month end.
What providers are dealing with
Resident first. Each person’s chosen services, frequency and priorities drive the roster — not the other way around.
Scheduling that holds up. Auto-allocation with drag-and-drop control and live conflict alerts.
Evidence by default. Every delivery, decline and miss is timestamped as it happens — designed with Quality Insite’s compliance team.
REPORTING
The whole program, on one screen.
Delivered, declined, refused and incomplete — split by home, staff member or resident, for any date range. What managers ask for at month end is already sitting there.
- Service delivery and completion rates at a glance
- Workforce demand and workload trends over time
- Export any view for billing, reporting or review
Reporting dashboard — Site administrator view
WHO'S IT FOR
Every role sees exactly what it needs.
One platform, three purpose-built views — from the office to the floor.
What providers are dealing with
Facility-wide access for the people accountable for the whole program.
- Manage staff and role-based permissions
- Run delivery and exception reports
- View the full audit log
Service planner
A scheduler built for building the day rather than fighting it.
- Drag-and-drop scheduling
- Exceptions and cancellations without breaking the plan
- Live alerts dashboard
Service staff
Delivers the service and logs it on the spot — no app-store download.
- Mark complete, declined or incomplete
- Mandatory notes, captured on the floor
- Sees their own roster only
HOW IT WORKS
Four steps from resident preference to proof of delivery.
Agree the program
Resident profiles capture chosen services, frequency and priority against the agreement in place
Build the schedule
Auto-allocation drafts the week; planners adjust by hand with conflicts flagged live.
Deliver and log
Staff work their roster on a phone and record the outcome the moment it happens.
Evidence it
A timestamped delivery history, ready to export into billing, reporting and review.
ASSURANCE
Built to the standard aged care demands.
Every service scheduled and delivered lands in one tamper-evident record — and none of it leaves Australia.
Identity & access
OpenID Connect / OAuth 2.. Federates with Microsoft Entra ID — credentials are never stored by Schedule Mee.
Data protection
AES-256 at rest, TLS 1.2+ in transit. Healthcare-grade encryption end to end.
Data sovereignty
Australian residency. Aligned to the Privacy Act 1988 and the Australian Privacy Principles.
Cloud reliability
AWS infrastructure. Hosted in ISO 27001 and SOC 2 certified environments.
INSIGHT THAT PROTECTS. CARE THAT MATTERS
Software from the people who build compliant programs for a living.
Quality Insite works alongside Australian aged care providers to design, document and defend the programs they offer residents — the agreements, the pricing schedules, the evidence trail. Schedule Mee is that consulting experience turned into a working tool: the parts we kept rebuilding by hand for clients, now built in.
Program design
Service menus, agreements and pricing schedules structured so what you charge matches what you deliver.
Evidence that stands up
Record-keeping designed for scrutiny — from internal review through to external audit.
Implementation support
Rollout, staff training and process fit — the same team that advises on the program helps you run it.
ADVISORY NOTE
Working through the Higher Everyday Living Fee?
HELF replaced additional and extra service fees under the new Aged Care Act, and it changes how premium services are agreed, priced and evidenced. Quality Insite advises providers on getting those arrangements right; Schedule Mee keeps the delivery record that sits underneath them.
Support. Schedule. Serve.
See what your program looks like in one view.
A 30-minute walkthrough with the Quality Insite team, using your own service mix.